General Information
Any access or use of Nakamuraya/Nakamurayaportland.com signifies your consent to the following policies, terms and conditions. Prior to taking any legal action or raising any external dispute, please contact us at Nakamuraya directly and notify us of the nature of your issue with the view of reaching a mutually agreeable solution.


Payments and Charges
We accept all major credit cards (American Express, Visa and MasterCard) in addition to PayPal, Google Pay and Apple Pay. When an order is placed on Nakamurayaportland.com and payment is confirmed, you will receive an email confirming the order and the billing details. Nakamuraya is not responsible for any charges that are incurred from customs, duties or taxes whatsoever. Any additional charges for customs clearance are considered outside of our control, and Nakamuraya cannot predict the value of what these charges may be. For further information on custom and excise tax policies in your country, please contact your local customs office. Shipping costs are not included in the prices of our products. Shipping costs are determined by the requested shipping address, shipping method and the value of your order. In some cases, due to the size or weight of particular item(s) in an order, additional shipping charges may apply. In these circumstances, customers will be notified via email and asked to pay additional shipping and handling charges. Once an order is submitted, Nakamuraya is not responsible for ensuring that it can be modified or cancelled prior to shipment.


Price Adjustments and Price Matching
We are unable to provide price adjustments to reflect current discounts or promotions. Time-limited promotions cannot be applied retroactively. Additionally, while we strive to offer competitive pricing, we do not price match other retailers.


Privacy Policy
Nakamuraya is committed to respecting your privacy and complying with applicable laws and regulations to ensure that the personal information you share with us is kept securely and processed fairly and lawfully. For complete transparency, this Privacy Policy is available on our homepage and at every point where personal information may be requested.


Your Information
When you place an order on our website, we collect the following information in order to fulfill your order. We do not share this information with outside third parties except to the extent necessary to fulfill that order.・your name・your address・your email address・your phone number


Information we don't collect
We never collect credit/debit card information as we use a third party payment processor to handle this information securely. None of your credit/debit card information is stored anywhere on our website.


Cookies and Related Technologies
Nakamuraya uses cookies, tracking pixels and related technologies. Cookies are small data files that are stored on your device to aid in tracking use of the website and to improve user experience.Your browser can be set to refuse cookies or delete them after they have been stored by referring to your browser’s help section for instructions. Nakamuraya will not be held responsible for any function that may not operate after you delete cookies, or any damages (pecuniary or otherwise) arising from those functions not operating or having reduced functionality.